Configure e-mail notification on workflow
1. Setup SMTP details
Go to System administration > Setup > System > E-mail parameters.
2. Enter e-mail address of employees
Go
to > System administration > Common > Users > Users
1.
Select a user.
2.
Click Options.
3.
In the E-mail field, enter the email address of the
selected user.
4. Click Close.
4. Click Close.
3. Create
a batch group and assign batch server
Go to System administration > Setup > Batch group
4. Create
batch job
Go to System administration > Periodic > E-mail processing > Batch
-
Here select the batch group created in last point
5.
Create email template
Go to Organization administration > Setup > E-mail templates
Here create new email template
with Ctrl+N
1. Enter e-mail Id, Sender name,
Sender email address and language
2. In the below grid enter subject
or %subject% which will get replaced from the workflow subject
3. Click on the email message and
enter message or %message%. This will replace by the workflow item
instructions.
6.
Setup subject and message in workflow
For example, suppose that you entered the
placeholder %subject% in the email template. In this example,
when email is generated and sent to users, that placeholder will be
automatically replaced with the text found in the Work item subject field.
Similarly, if you enter %message% in the email template, that
placeholder will be replaced with the text found in the Work item
instructions field.
7. Specify the email template
on workflow create
When you configure the properties of a workflow, you can select
the email template that should be used to generate email messages for the
workflow.
8. Monitor outgoing emails
Go to System administration > Periodic > E-mail processing > E-mail sending status.
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This is good one to understand
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